28 March 2016
We had a room on 4th floor for one night. Not much view, but it was spacious and
clean. Staff was nice.
PARKING: Parking was $18, there was no space in the evening to park right next
to the hotel, so we parked in their joint parking space for three hotels.
POOL: Hotel pool/jacuzzi are outside and supposed to be heated even in winter,
which is the main reason why we stayed in that hotel. However, on the day we
were there pool was not heated due to some chemical maintenance issue. Jacuzzi
was heated though. We tried to locate locker room next to the pool to dry and
change, but we did not see it, only doors back to the reception area or doors
with sign "Staff only". But I guess staff is okay with guests walking through
the reception area wearing dripping pool clothing. Still nice that they have a
pool though, especially in winter, (when it works, of course :-))
There were some things in the room that I did not expect from a large chain:
(1) no full body mirror in the room (there was a mirror inside the closet by the
door, but it is not convenient and it is dark),
(2) the small mirror in the bathroom is set so high that it is useless for
shorter people (and is weird even for average-height people), whoever set the
height for it must have been 6 feet tall;
(3) would be nice to have small plastic bags in the bathroom that are usually
provided for disposal of sanitary products.
Feb 16 2016
This place has awesome people who work there
They help you out know matter how small the problem is like could not get tv to
work they sent maintain person down with in 5 minutes to fix the problem that I
The food in the lounge is great the servers never come over every 2 minute and
ask how it is when your drink is low then they are nice and ask if you need a
refill friendly service and food prices normal
Will stay there if I was going down for my own trip
Dec 24, 2015
Stayed here for 6 nights in December due to son competing in an event locally.
Rooms are very comfortable, large beds, good and efficient (albeit loud)
Good choice of food at Harold's Bar/Bistro and prices reasonable. Starbucks also
at the hotel which was also very reasonable. Heated outdoor swimming pool which
was open and used however not by us and also a gym.
All the staff were very friendly and helpful.
Hotel have a free shuttle bus to and from the hotel/airport which runs every
Hotel is in a good location, only 25 mins into Downtown Vancouver on the
Skytrain which can be caught just a short walk away - day ticket for less than
$10. Richmond itself has a good shopping centre, lots of eating places and a
fantastic sports facility at the Richmond Olympic Oval.
15 Aug 2015
The room at the Sheraton Vancouver Airport was clean and the bed was very
comfortable. Staff were friendly and helpful during my stay there. There was a
lot of construction around the hotel which made it a bit noisy during the day
but was quiet at night.
I found this Sheraton hotel's location perfect. It was close to shopping, the
sky train and many restaurants as well they had a shuttle to the airport every
half hour. Perfect for someone without a vehicle.
Overall it was a great choice for business as well as holiday.
12 Aug 2015
We came to the Sheraton Airport hotel for a quick stop on our way from Seattle
to Vancouver. Found through Hotwire. Great location. Near airport. Near
transportation. Lots of shopping near by. I asked for a high floor and they were
able to accommodate us. (Thank you to the young lady who fulfilled our request.)
Great view in the North Tower. Comfortable and spacious room. All the staff was
friendly. I wish we were staying another night.
23 July 2015
The Sheraton Vancouver Airport is in a great location close to the airport when you have to overnight. A
courtesy shuttle runs every half hour to the airport, 24/7. The rooms are very
quiet with only muffled airplane traffic noise, really not that noticeable at
2 June 2015
My boyfriend and I are travel bugs so its really important to us to get a good
night sleep wherever we go. The bed in this hotel was like a cloud. We slept on
clouds. And we appreciate this more than any excellent service, nice room, or
good food at a hotel.